Some consumers continually raise their standards for what a perfect product should be, making them...
Paying by card still feels less painful than handing over cash, a mega-study of 32,371...
South African research found that banking trust is shaped by far more than financial value....
A randomised experiment involving 791 Procter & Gamble professionals found that individuals using generative AI...
Workplace training increased frontline productivity by around 10%, but researchers found almost half of its...
A case study inside a South African bank found that innovation was encouraged but often...
Research tracking more than 200,000 workers found that better managers created lasting productivity and career...
Hiring data from 1,820 companies suggests generative AI is reducing demand for coordination, monitoring and...
South African companies maintained or increased revenue while trialling shorter working hours, but new research...
A new diary study suggests that not every workplace interruption is harmful. For the employee...